Car Wash Booking Flow

flowchart TD
    A([🧑 Customer / Start]) --> B{📋 Booking Method}

    B -->|🌐 Remote| C["📞 Phone Call / 💬 Chat (WhatsApp etc.) / 📱 Application"]
    B -->|🚗 Walk-in| E[🕐 Check Time Availability]

    C --> E

    E --> F{🕐 Time Available?}

    F -->|❌ No| G[📅 Suggest Alternative Time]
    G -.->|🔄 Retry| E

    F -->|✅ Yes| H[🧼 Choose Wash Package]
    H --> I[✉️ Confirmation + SMS]
    I --> J[🚘 Customer Arrives]
    J --> L[🚿 Car Washing]
    L --> M[🔍 Quality Check]
    M --> K[💳 Payment]
    K --> N([🎉 Vehicle Handover])

    N -.-> R([⭐ Review Flow])
    N -.-> CS([📁 Case / Portfolio Flow])

Triggers: Review Flow · Case / Portfolio Flow

Оновлено: 2026-03-30